Refund policy
At Molten Threads Co., we stand behind every thread we sell. If something's not right, we'll make it right.
Returns & Refunds
We offer refunds for:
- Wrong items received
- Damaged or defective products
All refund requests must be submitted within 30 days of the purchase date. Please contact us at support@moltenthreads.com if you believe you're eligible, attaching clear photo of the damaged or incorrect item.
At this time, we do not accept returns or exchanges for change of mind. All sales are final. Please review your order carefully before purchasing.
Policy Updates
This Refund Policy may be updated at any time without notice. For the most current version, please contact us at support@moltenthreads.com.